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Why service design is the next big thing in cultural innovation

[this article first appeared this week on the Guardian Cultural Professionals network to coincide with the launch of Festival Design DNA] Here at the Edinburgh Festivals Innovation Lab, we explore how to best use new thinking and new tools to make the experience of the twelve major Edinburgh festivals even better – for audiences, performers [...]


Introducing Festival Design DNA

This week we launch our Festival Design DNA project which you can get to by clicking DESIGN in the bar above you. While we’re sure that some of the bigger arts organisations out there may have formally used service design as part of their business improvement processes, we’re excited to be the first ones to [...]


Ideas Challenge winning ideas announced!

This year saw us run the Edinburgh Festivals Ideas Challenge, a big experiment over the summer and autumn inviting the public to suggest their ideas of how to make the festivals even more amazing. We received the best part of 300 ideas and also importantly had hundreds of comments as part of the discussion around [...]


Exciting news for Culture Hack Scotland

At the end of last week Creative Scotland announced the shape of their Cultural Economy Programme for the next few years.  There are four key components of the programme, one of which is Digital Developments.  Full details of the Digital Developments programme will be announced in early 2012 but we’re delighted to say that one [...]


Consider The Library

Culture Hack North was held in Leeds last weekend and following the success of Culture Hack Scotland and Culture Hack day in London, the 24 hour event saw a flurry of talented developers working on cultural data as well as a programme of high quality short talks on digital culture…videos coming soon. There was a [...]


Introducing the New Year Games!

A little while ago here at festivalslab HQ we had a little idea.  If Edinburgh’s Hogmanay is the world’s biggest party then why doesn’t it also have the world’s biggest party game? So we introduced the super team at Hide&Seek with the super team at Hogmanay and the result of that conversation has been announced [...]


Designing better festivals – a festivalslab workshop

  Here at festivalslab we’ve been fascinated by the idea of applying design thinking and approaches to make our festivals even better. To explore this exciting area we’ve been working with leading Glasgow-based design agency Snook and on Dec 7th in Edinburgh we’ll be sharing what we’ve learnt so far. If you’d like to join [...]


Research project on UK Maker Culture

We were recently approached by a researcher working on a very interesting project for O’Reilly media, which is all about trying to understand maker culture in the UK.  It looks very worthwhile so if you’d like to take part here is some info: O’Reilly publishers (the people behind Make magazine, Makezine.com and Maker Faire in the US) [...]