Recognising that innovation is often erroneously conflated with technology in the arts, festivalslab again looked at social innovation for innovation processing and thinking that worked. One that stood out was the discipline of service design – which is being used increasingly by local government and the voluntary sector to create effective, value-for-money public services that are not only people-oriented but designed with and by them.
With the aim of practical outputs that anyone in across the Festivals could use festivalslab commissioned Scottish design agency Snook to create a set of practical tools and methods for the festival community the results of which is collectively called Festival Design DNA.
Festival Design DNA contains a full end-to-end methodology of how to use design thinking and design tools all the way from coming up with ideas for innovation projects all the way to delivery and embedding them within your organisation.
Visit design.festivalslab.com for the full set of materials which are freely available for your use